How should I hang my acrylic name or decor item?

We recommend that you hang your name plaque or sign using Command 3m Picture hanging strips on painted walls only. For wallpapered walls we suggest requesting small holes to be added to your sign for securing to the wall with screws.

Ensure you follow the below instructions and use the correct strips for the weight of your product.

As all surfaces are different we can not take responsibility for damages that occur after your sign has been received or from incorrect hanging.

My order has arrived broken, what should I do?

Our items are inspected thoroughly before shipping for errors and damage. They are then sealed in protective packaging.

Although we do our very best to get your order to you safely, there can be issues with postal handling from time to time.Please check your order within 24 hours of receiving and report any damage caused during postage to Please include photographs of the damaged item in its original packaging.

By removing then item from its protective coating you are accepting that it is in good condition and without damage.

I'm not sure what font to choose. Can I see how my name will look before ordering?

Please use our font preview tool located in the header of this website to view how your name will look in all available fonts.

Should you wish to be provided with a black and white artwork proof before your order is made, please leave a note at the checkout. This may increase the production time of your order 3-5 working days.

How should I care for my name?

Clean using a clean micro-fiber cloth only to remove fingerprints or dust. 

Do not use Windex or other glass cleaners, as these contain harmful chemicals that will ruin the surface of your product 

Avoid excess moisture, including the use of humidifiers and vapourisers,

Please be very carful installing and handling your item as acrylic can be very fragile. 

Our products are not toys, please keep them out of reach of little hands. 

When will my order arrive?

Our current turn around times are available here.

Please pay attention when placing your order, as our turn around time changes based on our workload.

PLEASE NOTE dispatch times do not include artwork proofing and delivery times.

Can you provide world wide shipping?

For all orders outside of Australia and New Zealand, please visit our UK website

Can you help with a custom order?

We love to take on custom projects. Please email should you have a special request.

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Get in touch

Have questions about your order, or a general enquiry?