FAQs

I'm not sure what font to choose. Can I see how my name will look?

Yes, please use our font preview tool located in the header of this website to view how your name will look in all available fonts.

Should you wish to be provided with an artwork proof before your order is made. Please leave a note at the checkout. This will increase the production time of your order 3-5 working days.

How should I hang my item?

We recommend that you hang your name plaque or sign using Command 3m Picture hanging strips.

Please ensure you follow the below instructions and use the correct strips for the weight of your product.

https://www.commandbrand.com.au/3M/en_AU/command-au/hooks-strips/

How should I care for my item?

•Clean using a clean micro-fiber cloth only to remove fingerprints or dust. 

•Do not use Windex or other glass cleaners, as these contain harmful chemicals that will ruin the surface of your product 

•Avoid excess moisture, including the use of humidifiers and vaporises. 

•Please be very carful installing and handling your item as acrylic can be very fragile. 

•Our products are not toys, please keep them out of reach of little hands. 

When will my order arrive?

Our current turn around times are displayed in the header bar of each page on this website. Please pay attention when placing your order as it may change based on our workload.

PLEASE NOTE dispatch times do not include artwork proofing and delivery times.

Do you ship internationally?

Our products can be delicate, and therefore only some are suitable for international shipping. Please get in touch for more information.

Can you help with a custom order?

We often take on custom work, or business signage. Please get in touch should you have a special request.

Get in touch

Have questions about your order, or a general enquiry?